Delivery Information
Shipping / Delivery Information
We offer several shipping options for our customers in the UK (mainland only), ranging from Free delivery to next day.
We do our very best to process and dispatch orders on the same day when placed before 11.30am Monday-Friday.
Orders placed after this, may not be processed until the following working day (i.e. orders placed after 11:30am on a Friday and over the weekend will be processed on the following Monday [excluding Bank Holidays]).
UK mainland courier services do not include parcel delivery to places that are not on the main island, like the Isle of Man, the Channel Islands, the Isle of Wight, and the Isles of Scilly. This also includes Northern Ireland, and remote areas of Scotland.
Isle of Man postcodes are IM, Guernsey is GY, and Jersey is JE. Some PO postcodes are for the Isle of Wight, and some TR postcodes the Isles of Scilly. Northern Ireland has postcodes starting with BT. The other area that most couriers exclude from "UK mainland"is the Scottish Highlands and Islands, which includes postcodes starting with IV, HS, and ZE, and some AB, KA, KW, PA, and PH postcodes. This is simply because these areas take more time to reach. Since they are also not so densely populated, parcel collections or parcel delivery is less frequent and therefore becomes a more expensive journey due to lack of volume.
BFPO (British Forces Post Office) addresses can only be reached by using royal mail services.
United Kingdom
| Service | Locations | Delivery Schedule | Cost per Order |
|---|---|---|---|
| Standard Delivery (£20 minimum spend) | UK Mainland Only | 3-5 days (Mon-Fri, excl Bank Holidays) | FREE |
| Standard Delivery (orders under 2kg) | UK Mainland Only | 3-5 days (Mon-Fri, excl Bank Holidays) | £1.49 |
| Standard Delivery (orders over 2kg) | UK Mainland Only | 3-5 days (Mon-Fri, excl Bank Holidays) | £2.49 |
| Royal Mail (orders under 2kg) | UK Mainland Only | 3-5 days (Mon-Fri, excl Bank Holidays) | £1.99 |
| Royal Mail (orders over 2kg) | UK Mainland Only | 3-5 days (excl weekends/Bank Holidays) | £2.49 |
| Premium Tracked Delivery (orders under 2kg) | UK Mainland Only | 2-3 days (Mon-Fri, excl Bank Holidays) | £2.49 |
| Premium Tracked Delivery (orders over 2kg) | UK Mainland Only | 2-3 days (Mon-Fri, excl Bank Holidays) | £2.99 |
| Express Tracked Delivery | UK Mainland Only | 1-2 days (Mon-Fri, excl Bank Holidays) | £4.95 |
| Express Tracked Delivery - Saturday | UK Mainland Only | Delivery on the following Saturday | £9.95 |
| Standard Delivery (orders under 2kg and more than £20) | Scottish Highlands & Islands | 3-5 days (excl weekends/Bank Holidays) | £4.99 |
| Standard Delivery (orders under 2kg and less than £20) | Scottish Highlands & Islands | 2-3 days (excl weekends/Bank Holidays) | £4.99 |
| Standard Delivery (orders up to 5kg) | Scottish Highlands & Islands | 2-3 days (excl weekends/Bank Holidays) | £9.99 |
Free Delivery
Free shipping is available on orders £20 and above. Orders delivered to the Scottish Highlands have a 2kg weight limit to qualify for free delivery. For same day shipping you will need to place your order by 11:30am, Monday to Friday. Orders placed after this may not be processed until the following working day. Please ensure that 'Free Delivery' is selected at checkout before making payment. This item is not tracked.
Standard Tracked Delivery
For same day shipping you will need to place your order by 11:30am, Monday to Friday. Any orders placed after this may not be processed until the following working day. This is a tracked service, you will recieve tracking details in your dispatch confirmation.
2nd Class Royal Mail
For same day shipping you will need to place your order by 11:30am, Monday to Friday. Any orders placed after this may not be processed until the following working day. This is a tracked service, you will recieve tracking details in your dispatch confirmation.
Premium Tracked Delivery
For same day shipping you will need to place your order by 11:30am, Monday to Friday. Any orders placed after this may not be processed until the following working day. This is a tracked service, you will recieve tracking details in your dispatch confirmation.
Express Tracked Delivery
For same day shipping you will need to place your order by 11:30am, Monday to Friday. Any orders placed after this may not be processed until the following working day. This is a tracked service, you will recieve tracking details in your dispatch confirmation.